Change/Cancel Order
1. Accidentally ordered the wrong item or changed your mind?
To change or cancel your order, please first find the order confirmation email sent to you.
Forward this email to gqualityshop@foxmail.com and adjust the subject line to "Order Cancellation Request" or "Order Edit Request."
In the email, please tell us your order number and what you want to do:
- Cancel order– Please tell us you want to cancel your order.
- Edit your order– Please tell us which items you would like to remove or add to your order.
2. You can contact us online or through social software to modify your order.
In addition to sending emails, you can also contact us through online channels and social software (Instagram, Facebook, Line). To facilitate faster follow-up or cancellation of orders.
3. Please pay attention before changing or canceling your order!
NOTE: Once your order has been modified and the package has been shipped, you will not be able to cancel or edit your order.
You will receive a new email confirmation confirming your new order or your requested cancellation.